Privacy Policy

Information We Collect

We collect information you provide directly: name, email, phone number, company name, GSTIN, and product/export details submitted through forms and during consultation. We also collect usage data including pages visited, tools used, and search queries to improve our services.

How We Use Your Information

Your information is used to: provide and improve our services, generate personalised trade intelligence, process payments, communicate about your account and services, and send relevant trade updates if you opt in.

Data Protection

We implement appropriate security measures to protect your personal data. Payment processing is handled through Razorpay with PCI-DSS compliance. We do not store credit card details on our servers.

Third-Party Services

We use third-party services including Razorpay (payments), Google Analytics (usage analytics), and AI services (report generation). Each operates under their own privacy policies.

Your Rights

You may request access to, correction of, or deletion of your personal data at any time by contacting info@ximpex.in.